Terms of Purchase for Garmined

These Terms of Purchase (“Terms”) govern all orders placed through Garmined’s website (www.garmined.com) for GPS-enabled products (including sports/fitness trackers, outdoor recreation devices, marine navigation systems, automotive tools, and aviation equipment). By placing an order with Garmined (“we,” “us,” or “our”), you (“Customer” or “you”) agree to be bound by these Terms, as well as our Privacy Policy and any product-specific terms provided at the time of purchase.

1. Order Placement & Confirmation

1.1 Eligibility

To place an order, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. By placing an order, you confirm that all information provided (e.g., shipping address, payment details) is accurate, complete, and current.

1.2 Order Processing

When you submit an order through our website, you will receive an immediate order acknowledgment via email (sent to the address provided at checkout) to confirm we have received your request. This acknowledgment does not constitute acceptance of your order. We reserve the right to accept or reject any order (in whole or in part) at our discretion—for example, if a product is out of stock, if payment cannot be verified, or if we detect potential fraud.

1.3 Order Confirmation

A formal order confirmation (with a unique order number) will be sent to you via email once your order is processed and accepted. This confirmation marks the formation of a binding contract between you and Garmined for the purchase of the products listed in the confirmation.

2. Pricing & Payment

2.1 Currency & Pricing

All product prices displayed on our website, as well as all charges related to your order (e.g., no shipping fees—see Section 3), are quoted in United States Dollars (USD). Prices are subject to change without notice, but we will charge the price listed at the time you place your order (unless the product is mispriced due to a technical error, in which case we will notify you and offer a correction or order cancellation).

2.2 Payment Methods

We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated at checkout (e.g., PayPal). By providing payment details, you authorize us (or our third-party payment processors) to charge the total order amount to your chosen payment method.

2.3 Payment Security

All payment transactions are encrypted using industry-standard SSL/TLS technology to protect your payment information. Garmined does not store full credit card details—this data is securely processed and managed by our trusted third-party payment providers (e.g., Stripe, PayPal), which adhere to strict payment card industry (PCI DSS) compliance standards.

3. Shipping & Delivery

3.1 Global Free Shipping

Garmined offers free standard shipping on all orders worldwide, with no minimum purchase requirement. We do not charge additional fees for international shipping, customs clearance, or duties (note: some countries may impose local taxes or import duties, which are the Customer’s sole responsibility to pay upon delivery).

3.2 Shipping Timeline

  • Order Fulfillment: Orders are processed and shipped within 1 business day of being confirmed (excluding weekends and major holidays). You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
  • Delivery Time: Standard delivery takes up to 5 business days from the date of shipment, regardless of your location (domestic or international). Delivery times may be extended slightly due to factors beyond our control (e.g., customs delays, extreme weather), but we will work with our shipping partners to minimize delays and keep you informed.

3.3 Shipping Partners

We partner with reputable global carriers (e.g., UPS, FedEx, DHL) to ensure reliable and timely delivery. The specific carrier will be selected based on your location and the size of your order, and tracking information will be provided via email to help you monitor your shipment.

4. Returns & Refunds

4.1 60-Day Return Policy

You may return any unused, undamaged Garmined product (in its original packaging, with all accessories and documentation included) for a full refund within 60 days of the delivery date. Returns will not be accepted if the product has been used, modified, damaged, or if the original packaging is missing (unless the product arrived defective or damaged).

4.2 How to Initiate a Return

To start a return:

  1. Contact our customer service team at [email protected] with your order number, product name, and reason for return.
  2. We will review your request and send a Return Merchandise Authorization (RMA) number and return shipping instructions (including a pre-paid shipping label, as we cover return shipping costs worldwide).
  3. Package the product with the RMA number clearly marked on the outside and ship it back to the address provided.

4.3 Refund Processing

Once we receive and inspect the returned product (to confirm it meets our return criteria), we will initiate a refund to your original payment method within 1-2 business days. Refunds typically take 5-10 business days to appear in your account, depending on your payment provider’s processing times.

4.4 Exceptions

  • Defective/Damaged Products: If you receive a product that is defective, damaged, or incorrect (e.g., wrong model), contact us within 7 days of delivery. We will arrange for a free replacement or full refund, including covering all return shipping costs.
  • Final Sale Items: Some products may be marked as “Final Sale” (clearly indicated on the product page) and are not eligible for return or refund, unless defective.

5. Product Availability & Backorders

Product availability is indicated on each product page (e.g., “In Stock,” “Out of Stock,” “Backorder”). If a product you order is unexpectedly out of stock after order confirmation, we will notify you via email within 2 business days. You may choose to:

  • Wait for the product to be restocked (we will ship it within 1 business day of restocking, with no additional charges), or
  • Cancel the order for a full refund (processed within 5-10 business days).

6. Product Warranties

All Garmined products come with a standard manufacturer’s warranty (details vary by product, provided in the product documentation or on the product page). The warranty covers defects in materials or workmanship for a specified period (e.g., 1 year for sports trackers, 2 years for marine/aviation devices) from the date of delivery. For warranty claims, contact [email protected] with your order number and details of the issue—we will assist with repairs, replacements, or refunds as per the warranty terms.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Garmined is not liable for any indirect, incidental, or consequential damages (e.g., loss of use, loss of data, lost profits) arising from your purchase or use of our products.
  • Our total liability for any claim related to your order (e.g., defective products, delivery delays) is limited to the total amount you paid for the product(s) in question.
  • We are not liable for delays or failures caused by factors beyond our control (e.g., shipping carrier errors, customs delays, natural disasters).

8. Changes to These Terms

We may update these Terms from time to time to reflect changes in laws, business practices, or product offerings. The most current version will always be posted on our website, with the “Last Updated” date at the top. Your continued use of our website or placement of orders after changes are posted constitutes acceptance of the revised Terms.

9. Contact Us

If you have questions, concerns, or need assistance with an order, contact our customer service team at:

We aim to respond to all inquiries within 24 business hours.

Last Updated: 2025.09.22